TOS

Terms of Service

Last Updated: September 10, 2026

Welcome to National Power Network. These Terms of Service (“Terms”) govern your use of the National Power Network website, services, communications, and related offerings.

By accessing our website, submitting information through our website, requesting information, or using our services, you agree to these Terms.

1. About National Power Network

National Power Network provides energy-related consulting, brokerage, management, technology, and related services for businesses, brokers, consultants, suppliers, and other organizations.

National Power Network may assist clients with electricity and natural gas procurement, energy management, renewable energy solutions, demand response, efficiency solutions, backup generation, batteries, consulting, and other energy-related products and services.

Specific services, pricing, availability, supplier participation, savings, and contractual terms may vary depending on location, market conditions, eligibility, and other factors.

2. Website Use

You agree to use this website only for lawful purposes.

You may not use the website in a manner that could damage, disable, interfere with, or impair the website, our systems, or another person’s use of the website.

Information provided on this website is for general informational purposes and may be updated or changed without notice.

3. No Guarantee of Savings or Results

National Power Network works to help clients evaluate energy options and identify potential opportunities for savings, efficiency, or improved energy management.

However, energy markets, utility rates, supplier pricing, regulations, usage, and other factors can change.

Unless expressly stated in a separate written agreement, National Power Network does not guarantee any particular savings, financial outcome, energy rate, supplier availability, revenue result, or other specific result from using our services.

4. Third-Party Suppliers and Services

National Power Network may connect clients with third-party energy suppliers, utilities, service providers, technology providers, contractors, or other companies.

Products and services provided by third parties may be governed by separate agreements between you and those providers.

National Power Network is not responsible for the acts, omissions, service interruptions, pricing changes, contractual obligations, or performance of independent third parties except where otherwise required by law or expressly agreed to in writing.

5. SMS and Text Message Terms

By providing your mobile telephone number and separately opting in to receive text messages from National Power Network, you consent to receive SMS or MMS messages from National Power Network at the mobile number you provided.

Depending on the consent you provide, messages may include appointment reminders, account or service updates, requested information, customer support communications, energy-related updates, promotional messages, special offers, or other marketing communications.

Consent to receive marketing text messages is not a condition of purchasing any goods or services.

Message frequency may vary.

Message and data rates may apply.

National Power Network may use automated technology to send messages where permitted by applicable law and based on the consent you have provided.

Opting Out

You may opt out of SMS communications at any time by replying STOP to any text message you receive from National Power Network.

After you send STOP, you may receive a confirmation message indicating that you have been unsubscribed. After that, you will no longer receive messages from that messaging program unless you opt in again.

Getting Help

For assistance with text messages, reply HELP to any message or contact National Power Network at:

Phone: (314) 322-7973
Email: support@nationalpowernetwork.com

Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

Message delivery is subject to effective transmission by your wireless carrier and is outside National Power Network’s complete control.

Supported carriers and messaging functionality may vary.

6. SMS Consent and Privacy

Your consent to receive text messages applies only to National Power Network and the messaging programs for which you have provided consent.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

For additional information regarding how we collect, use, and protect your information, please review our Privacy Policy.

7. Email and Other Communications

If you provide your email address or other contact information, we may communicate with you regarding inquiries, services, appointments, transactions, account matters, or other communications you have requested or authorized.

Where required, marketing emails will include a method for unsubscribing from future promotional emails.

8. Intellectual Property

Unless otherwise stated, the content on this website, including text, graphics, logos, designs, software, images, and other materials, is owned by or licensed to National Power Network and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit website content without prior written permission from National Power Network.

9. Limitation of Liability

To the fullest extent permitted by applicable law, National Power Network will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from your use of this website or our services.

Nothing in these Terms excludes liability that cannot legally be excluded or limited.

10. Changes to These Terms

National Power Network may update these Terms periodically.

Changes will become effective when the revised Terms are posted on this website unless otherwise stated.

The “Last Updated” date at the top of this page identifies the most recent revision.

11. Governing Law

These Terms will be governed by the laws of the State of Missouri, without regard to its conflict-of-law principles, except where applicable federal law or other mandatory law provides otherwise.

12. Contact Us

If you have questions regarding these Terms of Service, contact:

National Power Network
5914 Maple Ave
St. Louis, MO 63112